Welcome!

Welcome! As a Group Leader, you can add learners, assign courses, and track progress for your group. This guide will help you get started quickly.

1. Logging In

  1. Click Login in the top navigation menu of The Driver Hub.
  2. Enter your username and password.
  3. Once logged in, click on the Groups menu item in the top navigation menu

2. Viewing Your Group

  1. In the dashboard, click the Name of the Groups you wish to view.
  2. Here you can see:
    • Group name
    • Assigned courses
    • Learners in the group
    • Overall progress

3. Adding Learners

There are three options available for you to add learners to your group, these are covered further in How do I enroll new users to my group?

    4. Managing Learners

    • Resend the invitation email: Navigate to the Group page as discussed above in 2. Viewing your Group, then click the Reinvite button next to the user name.
    • Reset password: Learners can click Forgot Password on the login page or reset it directly from Reset Password.
    • Remove a learner: Navigate to the Group page as discussed above in 2. Viewing your Group, then click the Remove icon next to the user name.

    5. Tracking Progress

    1. Navigate to the Group page as discussed above in 2. Viewing your Group, then click the Reports tab.
    2. Select the dropdown next to each learner’s name to see:
      • Each learner’s progress in assigned courses: how many steps and certificates completed.
      • A Certificate icon: when clicked, allows you to download a copy of the certificate for your own records.
      • Quiz scores (if applicable)
      • Completion dates

    6. Communicating with Learners

    Your learners will receive the following emails from The Driver Hub:

    • An email welcoming them to your group and inviting them to log on
    • An email inviting them to the course and inviting them to complete The Welcome Lesson
    • An email each time a new lesson is released, reminding them to sign on
    • An email with the results of each quiz they attempt (pass or fail)
    • We’ll also remind them via email when they haven’t signed on recently and when their course access is about to expire.

    As a Group Leader, staying connected with your learners as well can help in their course success. A few ideas include:

    • Use group email lists (bcc learners) or SMS tools to let them know on the first of the month that a new lesson has been released and to let you know if they have not received the notification email. This can ID if addresses were entered wrong or if emails were landing in spam.
    • Group chat tools like Google Groups, Microsoft Teams, WhatsApp/Slack channels to discuss what they have been learning in the course and open discourse across participants.

    7. Support & Troubleshooting

    If you or your learners run into issues: